FAQ

Take at look at some of our frequently asked questions below.

Can’t find the answer you’re looking for? Get in touch.

Commercial Vehicle Rental

What is commercial vehicle rental?

Commercial vehicle rental simply involves hiring a van, truck or trailer for a set period of time. It’s usually seen as a short term option and typically involves a daily rate being paid (although longer term contracts are available too if necessary).

How can commercial vehicle rental benefit my business?

Commercial vehicle hire is perfect for companies looking to react quickly to customer requirements – It enables them to add trucks and vans to their fleet for short periods to cover fluctuations in demand.

What happens at the end of my vehicle rental contract?

Once a vehicle hire agreement comes to an end, clients can either return the vehicle or keep it by agreeing an extension to the rental term.

What’s the difference between commercial vehicle leasing (contract hire) and rental?

Vehicle rental differs from contract hire and leasing in that the contract lengths are generally much shorter, giving customers even more flexibility to increase and decrease the size of their fleet to meet the demands of their business. Although contract vehicle leasing can offer better value for money in the long term, the financial commitment associated with vehicle rental is typically smaller.

What type of commercial vehicles are available to rent?

Hexagon have a full range of makes and models to choose from across several heavy and light commercial vehicle categories.

Popular categories:

  • Refrigerated van hire
  • Luton van hire
  • Box van hire
  • 3.5 tonne truck hire
  • 7.5 tonne truck hire
  • 18 tonne truck hire
  • Flatbed truck hire
  • Tipper truck hire
  • Freezer van hire
  • Fridge van hire
  • Tail lift van hire

Popular manufacturers:

  • DAF trucks
  • Mercedes vans
  • Mercedes trucks
  • Renault vans
  • Renault trucks

Commercial Vehicle Contract Hire

What is commercial vehicle contract hire?

Contract hire is a form of truck and van lease hire that gives businesses the option of hiring a van, truck or trailer for an agreed time period at a fixed monthly price.

How does commercial vehicle contract hire work?

Clients hire a truck or van for an agreed duration by paying a monthly fee. Maximum mileage limits usually apply.

Upon returning the vehicle, the client is liable for exceeding mileage limits and any repairs required.

The lease hire company owns the vehicle and is accountable for the associated risks.

What are the benefits of business contract hire?

Truck and van lease hire makes brand new vehicles more affordable – removing the risk of running older, unreliable vehicles.

  • Fixed, low monthly rental payments
  • Low upfront costs
  • No depreciation / financial risk
  • Flexible contract length and mileage limits
  • Freedom to change vehicle on a regular basis
  • Vehicle management and maintenance packages available

Do I have to pay VAT on a contract hire vehicle?

Business contract hire allows VAT-registered businesses to claim back 100% of the VAT on truck and van hire.

VAT-registered businesses aren’t obliged to list contract hire vehicles as an asset on their balance sheet.

What happens at the end of a contract hire agreement?

  • Option 1 – Return the vehicle
  • Option 2 – Keep leasing the vehicle on a rolling contract
  • Option 3 – Switch to a new vehicle (new contract)

What is the difference between contract hire and finance leasing?

Unlike contract hire, finance leasing allows the client to pay the entire cost of the vehicle and keep it at the end of the agreed contract period.

The lease hire company retains ownership of a vehicle until the outstanding finance has been paid in full by the customer.

Ownership of the vehicle can be achieved in the following ways:

  • Fixed monthly payments over the entire contract period or
  • Lower monthly payments plus final (‘balloon’) payment at the end of the contract period

If the outstanding finance isn’t settled by the customer at the end the contract, the vehicle will be returned and sold to a third-party by the finance company.

Fleet management

What is fleet management?

Corporate fleet management is an option for businesses that are looking to outsource the management of their vehicle assets.

The service is a combination of technology-based solutions and process management – it typically involves fleet vehicle tracking, repair, servicing and route optimisation.

What’s the purpose of fleet management?

Fleet management solutions are designed to save businesses the hassle of running a fleet of commercial vehicles. By having specialist vehicle management in place, companies can ensure that everything is operating as efficiently as possible, minimising unnecessary expenditure.

What are the benefits of commercial fleet management?

Commercial vehicle fleet management services are perfect for businesses that want to focus on their core activities instead of troubleshooting transport-related issues.

When choosing Hexagon to manage your fleet, you’ll benefit from the following:

  • Competitive rates
  • Single point of contact
  • Partnership approach
  • 24 hour / 365 day support
  • Flexibility for changing business needs
  • Online customer portal – all documents in one place
  • Consolidated invoicing

What fleet management systems do we use?

Hexagon’s fleet management platform is managed through an in-house tool called Smart Objects – a comprehensive fleet management system that allows clients to monitor their fleet online.

Commercial Vehicle Sales (Trux4All)

How easy is it to buy used vans, trucks and trailers from Trux4All?

Trux4All make buying a used commercial vehicle a simple, stress-free experience – you can buy a van, truck or trailer quickly and easily thanks to their straightforward finance application process.

Browse the three Trux4All commercial vehicle categories below. Once you’ve found one you like, simply get in touch with the sales team to arrange a viewing.

Trux4All 1

Trux4All 2

Trux4All 3

What are the benefits of buying a used commercial vehicle from Trux4All?

  • By sourcing ex-rental vans and trucks from Hexagon, Trux4All are able to stock a wide range of quality used commercial vehicles to suit all budgets
  • The ex-contract hire and rental vehicles we provide to Trux4All are expertly maintained and well-equipped to provide the best in quality and reliability
  • The sales team are dedicated to finding a commercial vehicle that meets your specific business needs and will guide you through the whole process
  • Hassle-free purchases – finance can be arranged the very same day and warranty packages are available to cover future maintenance costs
  • Working closely with independent finance brokers means Trux4All can offer customised payment plans, regardless of credit history

Are all Trux4All commercial vehicles with a full service history?

Yes.

All of the trucks and vans stocked by Trux4All come with a full service history.

Do Trux4All’s used commercial vehicles come with a warranty?

Yes.

Trux4All customers are never sold a vehicle without at least 3 months’ warranty included*

*Remaining manufacturer warranty plus an extended driveline warranty of between 3 and 12 months (depending on vehicle age and condition).

What happens if my used commercial vehicle develops a fault?

Contact the Trux4All customer service team and they’ll talk you through your options. If your vehicle is still covered by the manufacturer warranty, it’ll be repaired through the relevant truck and van dealers. If you’ve entered the Trux4All warranty period, the team can arrange a repair at one of our own workshops.

The warranty documentation provided with your vehicle will provide further information.

What do I do if I can’t find a used van for sale near me?

All of the second-hand trucks and used vans for sale can be collected from the central depot in Derby. If you’re not local, Trux4All can provide a quote for UK-wide delivery.